Terms and Conditions

Last updated: 05.04.2026

These Terms and Conditions govern the use of this website and the purchase of products from Crafty Prints OÜ.

1. Company Information

Crafty Prints OÜ
Registry code: 17450241
Address: Kuldnoka 6 tn., Harjumaa, Tallinn, Estonia
Phone: +37253912988

2. Scope

These terms apply to all orders placed through our online store. By using this website or placing an order, you agree to these Terms.

3. Products

All products are made-to-order. Minor variations in color, size, or placement may occur due to printing processes.

4. Pricing

All prices are shown in Euros (€) and include applicable VAT unless stated otherwise. Shipping costs are calculated at checkout.

5. Orders

Once an order is placed, you will receive an order confirmation via email. We reserve the right to cancel orders in cases of:

Payment issues

Suspected fraud

Product availability errors

6. Payment

Payments are processed securely via Shopify-supported payment providers (e.g., credit/debit cards).

7. Delivery

Estonia: 1–3 business days

EU: 3–7 business days

Delivery times are estimates and may vary depending on the carrier.

8. Right of Withdrawal

You have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with EU law.

However, this right may be limited for custom or made-to-order products, unless the item is defective or incorrect.

9. Returns

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Returned items must be:

Unused

In original condition

10. Liability

We are not liable for indirect damages or losses arising from the use of our products or website.

11. Intellectual Property

All content on this website (designs, images, text) is the property of Crafty Prints OÜ and may not be used without permission.

12. Governing Law

These Terms are governed by the laws of Estonia and the European Union.

13. Contact

For any questions, please contact us via contact form.